Which kind of repairs in included in contract?
Full service leasing includes full maintenance and repairs coverage. Planned maintenance is organized according to recommendations of car manufacturers. Unplanned repairs are conducted in terms of normal wear and tear.
How can a user register for car maintenance?
User should consult Service support center in order to register for maintenance. Thanks to the wide maintenance centers network coverage, user will be offered a convenient date, time and plece for repairs.
How the workflow is organized?
ALD Automotive takes full responsibility for document flow with suppliers.
KPI system with suppliers, as well as system of constant control and monitor of conducted repairs, allow ALD Automotive provide its clients with high quality service